Refunds and Returns Policy

At australiasgolfclub.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward refund and returns process.

Returns

If you wish to return an item, please ensure it is in its original condition, unused, and with all tags attached. Returns must be initiated within 30 days of receiving your order.

To start a return, please contact our customer service team. Once your return is approved, you will receive instructions on how to proceed. Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong or defective item).

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5-10 business days. Please note that shipping fees are non-refundable unless the return is a result of our error.

Exchanges

We currently do not offer direct exchanges. If you need a different size or item, please return the original purchase and place a new order on our website.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately. We will arrange a replacement or refund at no additional cost to you.

Non-Returnable Items

Certain items cannot be returned, including:

• Personalized or custom-made products
• Clearance items (unless faulty)
• Gift cards

Late or Missing Refunds

If you haven’t received your refund within the expected timeframe, please check with your bank or payment provider first. If the issue persists, contact us for further assistance.

For any questions regarding our refund and return policy, please visit our Help Center.